Keyboard and trackpad not working after account unlock

post by tensorbooken on Jul 15, 2020

For several times now I’ve experienced unlocking my account after startup and not being able to use the trackpad and keyboard. So the keyboard works for typing until I unlock my account, afterwards it is useless.

I have a bluetooth mouse connected so I’m able to use that to turn off my computer using the menu at the top. But otherwise I would have to do a hard reset.

Is there anyone else who is experiencing or has experienced the same issue? And if you did, did you find a permanent fix for it?

Right now I simply restart the laptop whenever it happens, but I’m worried that there might be worse problems in the future.

post by raniat123 on Jun 26, 2023

I’m having a similar problem; my keyboard stopped working. Have you found a fix yet?