# Power Supply Failure

## post by Steve on Oct 1, 2024

We have a 4-A100 Hyperplane with a failed powersupply. This was purchased in Dec 2022. The people who purchased it of course have since left the company. Would anyone assist me with warranty information?

If these devices are not under warranty, what PSU is used so I can order a replacement?

Thanks

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## post by cody_b on Oct 3, 2024

I’d submit a support ticket if you haven’t already → [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new)

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