# Pre-auth cancellation time

## post by philip on Sep 4, 2023

Hi all,

I payed the $10 pre-auth charge when I signed up for Lambda last week, but it’s been 8 days and the bill still hasn’t been cancelled yet. I’ve been informed that the charge will disappear within a week. Does anyone have any idea how much longer it could take?

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## post by ryane on Sep 6, 2023

Hi [@philip](https://deeptalk.lambda.ai/u/philip) can you please file a support ticket for this one so we can have this check internally.

Open a ticket via [Lambda Support](/content/support/index.html) and click on “Open a support ticket”.

Thanks.