Replies - Activity - hayden - DeepTalk - Deep Learning Community

With all due respect: Lambda - CHECK YOUR EMAILS

Hello @gap
Sorry to hear you haven’t been getting responses. Our support team is available 24/7.
If you are unable to access your account to open a ticket within the dashboard, you can create a ticket from the link below without the need to sign in to the account.
https://support.lambdalabs.com/h…

Reset Hyperplane to factory defaults

Hey Steve,
If you’d like to reset your Hyperplane to factory defaults, we recommend ensuring the data you need on your Hyperplane is backed up and then doing a clean installation of Ubuntu Server.

Once Ubuntu Server is configured and installed, you can install the Lambda Stack.

Billing enhancements

Hi @msusta-valka
Thank you for sharing this. We understand the billing management is currently pretty bare-bones, and we’re actively exploring adding more controls, including better ways to monitor and manage spend. Improving billing functionality is a key focus for us.
I have forwarded your feedback...

Nvidia Profiling support

Hello,
You are correct. With how our virtualization topology currently works, Nsight Compute is not currently supported.
That said, we’re always looking for ways to make the developer experience better, including adding support for tools like NVIDIA Nsight. We don’t have a set timeline for Nsight yet...

Hermes3-405B API not responding

Hi @jastle
As of September 25th, the Inference API has been sunset and is no longer available as part of our efforts to streamline our offerings and focus on building gigawatt-scale AI factories for Superintelligence.
This was not an easy decision, but it enables us to focus our resources on our...

Unable to create new instance

Hi @t.nguyen,
This was likely due to an incident we had earlier last week that should be resolved by now.
Notices for incidents are provided on our status page here:

Let us know if you’re still experiencing this issue.

Where is the H100 PCI?

Hello,
Our engineering team was performing maintenance on our network earlier this morning that impacted instance launches.
Things appear to be back online now.
Notices for maintenance are provided on our status page here:

Sunsetting Chat == Sunsetting Inference?

Hello,
Lambda Chat and Lambda Inference / Inference API will be sunset on September 25th.
We have clarified in our docs page below:

Inference API Privacy

Hey everyone,
For the Inference API, we only store messages while they are in transit for servicing an inference request, and they are encrypted end-to-end during this process.
As soon as the request is completed, they are deleted.
We don’t currently have this outlined in our Privacy Policy, but we...

No display on Lambda Vector Pro

Hey @tandrew98
If you’re still experiencing this issue create a ticket below and we’ll be more than happy to assist you further: https://support.lambdalabs.com/hc/en-us/requests/new

2 identical Lambda Quads; one can't connect to display; one can

Hey @bruce
If you’re still experiencing this issue create a ticket below and we’ll be more than happy to assist you further: https://support.lambdalabs.com/hc/en-us/requests/new

Are "Public Cloud" instances resources shared?

Hey @tox46
When you launch an instance on our Public Cloud, the GPU is dedicated to your instance for the duration of its lifecycle.
It is not shared with other customers, even though the underlying cluster may be multi-tenant.
Once the instance is terminated, all data is permanently deleted, and...

Lambda Vector One Ram Upgrade

Hey @stevenmoss,
It depends on motherboard compatibility.
The product page of your motherboard should contain a list of RAM kits that are verified compatible with your motherboard.
Which can be located under the support / documentation section.
If you need assistance locating this, create a ticket...

Unable to login with google

Hey @airgpu,
If you haven’t done so already can you open a ticket with Lambda Support
a member of our team will look into this for you and help you get back in.
We will keep an eye out for your ticket.
Your email has been redacted for privacy reasons.
Let us know if you have any additional questions.

Is there a list of instance types by region somewhere?

Hey @utanapishtirox,
A list of regions can be found here, as well as more information on our cloud offerings:

As far as regions with the most offerings I recommend our Texas or Virginia regions.

At this time, B200’s are only available in our Virginia region.
I hope this helps!
Hayden

How to speed up the launch of calculations?

Hey @kaz133,
At this time, we do not currently offer the capability to pause or suspend instances.
We do however have persistent filesystems that you can attach to instances in specific regions if you wish to save data and attach them to an instance when needed.
You can find more information on our...